We're Maid To Clean For You.
Let Us Answer Your Questions!

Why hire us for your house cleaning needs?

Our People:

The most important consideration when hiring a cleaning company should be knowing who will be coming into your home. You need to be able to trust the people with access to your home 100 percent. At One Organized Mom, we take your security seriously. Our goal is to be the best part of your day, and that can only happen with the best people. Fully trained, background checked and drug tested, our team members have chosen serving others as a way of life. This process is costly and extensive, and it is difficult for people hiring individual cleaners or small cleaning companies to do. You can be confident we have the skills and resources to do it.

Your Peace of Mind

One Organized Mom and our staff are bonded and insured, so you are protected against loss and breakage that may occur while we are cleaning your home. We carry worker’s comp insurance on all our employees so if one of our staff is injured while performing maid services in your home you are not responsible for any of their medical bills. OOM is licensed to conduct business in your area and we pay all federal, state, social security and all other required payroll taxes – less hassle for you!

Our Commitment to Quality

One Organized Mom guarantees the quality of our work. We strive to be detail-oriented, consistent, and If you are not completely satisfied, we will gladly come back at no additional charge and re-clean the problem area. Our focus is on helping you do all the things busy families do these days by helping you with some of the basics, like creating a happy, healthy, clean home.

Our Reputation for Excellence

We’ve been providing recurring maid services for more than 10 years, so it’s safe to say we know a little bit about cleaning houses! OOM team members are professionally trained on the most current methods for safely cleaning all surfaces in your castle. Each member of our cleaning team undergoes extensive training on our products and equipment and how to use them correctly. We were one of the first cleaning services in the area to use environmentally friendly, sustainable cleaning products and green cleaning techniques.

Call us for a clean home

We like to say, “We make more time for you to enjoy!” Stop feeling like you’re coming home to a second job, start focusing on things that matter most to you, and let One Organized Mom take care of cleaning your home!

How many people do you send to clean my home?

We send in a team of 2-3 professionals to clean your home.

What time can I expect the cleaners to arrive?

One Organized Mom will guarantee a specific day for your house cleaning but not a specific time.  Due to our flexible and ever changing schedule, we are unable to commit to a specific time of the day for our maids to arrive.  However, we do send out an email reminder a week before your scheduled cleaning, plus, we send another reminder email the day before with a 2 hour window of our expected arrival time.

How should I pay for my cleaning?

We do require a credit card on file in order to provide you with services.  You are welcome to pay by cash, check or with the credit card on file.  We will run the credit card on file if no payment is left at the time of the cleaning.

Do I have to sign a contract?

We do not require a signed contract but we do ask that you review our terms of service on our website.  We believe that every good relationship starts with great communication.

Do you bring your own supplies?

One Organized Mom brings all supplies and equipment needed for your cleaning with the exception of toilet bowl brushes.  Please provide a brush for each bathroom (due to sanitary concerns).

Do the cleaners who come to my house like pets?

We want your pets to feel comfortable with us in your home during the cleaning and we only hire pet-friendly cleaning technicians.

What should I do about my security/alarm system on cleaning day?

If you will not be home to let us in, we ask that you provide us with a key and, if necessary, an alarm code. All keys are numbered and kept securely locked in our office until the day of your cleaning. If you choose not to provide us with a key and we are unable to access your home for a scheduled cleaning, you will be charged the cleaning fee in full.

What if I accidentally forget to leave a key or the team can't gain access to my house on cleaning day?

If we are not able to get into the house during our scheduled time, the cleaning payment is due in full.

Do you offer gift certificates?

  Yes and they are available for all sorts of special occasions. Just click here to learn more or to order your gift certificate online.  

What happens when there’s dishes or clutter?

We do our best at putting items away if we know where they go, if not, we will neatly pile items during our cleaning.  We ask that you take care of the dishes prior to our arrival so we can spend more time cleaning your home.

Do you clean inside china/curio cabinets?

We know this is where you keep all the ‘cool, irreplaceable’ stuff so we only clean the outsides due to liability reasons.

What if I need to reschedule a cleaning?

We have a 48 (business) hour cancellation fee.  If you need to reschedule we ask that you contact us within that time in order to avoid our $100 cancellation fee.  If someone is sick in the house, we ask you to reschedule to another day after everyone is well.   If you  reschedule within 5 days, no cancellation fee is charged.

What if my cleaning falls on a holiday?

Our office is closed on the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Black Friday, and Christmas Day. If your scheduled cleaning falls on one of these holidays, we will contact you prior to the holiday to reschedule your cleaning.

Do I need to do anything before you come to clean?

Please put important items and papers away, pick up clutter, file and generally tidy up so our team members can do our job well. If things are left out it will be harder for us to clean surfaces, and you definitely don’t want to risk us putting things where you may have a hard time finding them later!

Will your cleaners pick up pet accidents?

Unfortunately no and here’s why…Human and animal urine and feces, medical syringes, mucous, vomit and blood all fall into the categories of biological hazards and blood-borne pathogens. OSHA states, “While OSHA does not generally consider all maintenance personnel and janitorial staff employed in non-healthcare facilities to have occupational exposure, it is the employer’s responsibility to determine which job classifications involve occupational exposure.” For this reason, we train our cleaning technicians to avoid potential biological hazards and blood-borne pathogens beyond what is part of our cleaning procedure. We clean around them to the best of our ability and notify you of their presence.

Will your teammates remove their shoes in my house if I ask them to?

We are required by OSHA regulations to wear slip-resistant, protective footwear in our place of work, which also happens to be your home. In the spirit of compromise, we do provide our teams with slip-resistant shoe covers we will be happy to wear in your home.

Rate Changes

One Organized Mom reserves the right to re-evaluate rates at any time, based on the amount of time it takes to perform our services to meet our customer’s standards or expectations. We monitor the cleaning time in each home and will contact the client to discuss possible price or service revisions if the cleaning time differs significantly from the original bid.

We Guarantee Our Work

We are a family owned and operated cleaning service, dedicated to meeting the needs of busy homes, busy families and 
busy business owners.  

Founded in 2010, we’ve been cleaning up Jupiter, one home at a time earning the trust and respect of our community. 

Still growing, our success comes in large part from our strong commitment to customer service and satisfaction.  

We believe that the true measure of a service company is not perfection, but rather how well it handles its mistakes.  

To that end, we provide a 100% Happiness Guarantee on all our work.  If something is not to your liking, call us within 24 hours and we will come and re-clean the area in question, free of charge. 

After all…

Maid Service Guarantee
Maid Service Guarantee

Your Happiness Is Our Success!

Cleaning Up Jupiter,
One Home At A Time!
Proudly cleaning homes in Jupiter, Tequesta, Palm Beach Gardens,
West Palm Beach and the surrounding areas for more than 10 years.
Office Hours

Monday to Friday – 7:30 – 5:00

Cleaning Service Hours

Monday to Friday – 8:00 – 4:30

Evenings – by appointment

Weekends – by appointment

Stay in the loop!
Join our mailing list

© 2019 All rights reserved - One Organized Mom, LLC